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Privacy Policy
Privacy Policy for VrindaaVogue
Effective Date: 2nd June 2026
VrindaaVogue (ABN 73 112 425 058) (“we”, “our”, “us”) operates the website located at vrindaavogue.com.au (“Website”) and mobile applications (collectively “Services”). We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information We Collect
We collect the following types of personal information:
- Identity information: name, date of birth, gender.
- Contact information: email address, postal address, phone number.
- Account information: username, password.
- Payment information: credit/debit card details, billing address (processed securely via third-party payment gateways).
- Transaction information: products purchased, purchase history.
- Technical data: IP address, browser type, device identifiers, operating system.
- Usage data: browsing behaviour on our Website and mobile app, pages visited, time spent.
- Marketing preferences: subscription preferences, communication preferences.
How We Collect Information
- Directly from you when you register, place orders, subscribe to newsletters, or contact customer support.
- Automatically via cookies, log files, and tracking technologies when you visit or use our Website or mobile app.
- From third parties such as payment gateways, delivery services, or analytics providers.
Purpose of Collection and Use
- We use your personal information for:
• Processing and fulfilling your orders.
• Managing your account and providing customer support.
• Sending transactional emails (order confirmations, delivery updates).
• Personalising your shopping experience.
• Sending marketing communications (where consented).
• Improving our Website, mobile app, and services.
• Detecting and preventing fraud or unauthorised activities.
• Complying with legal obligations.
Disclosure of Personal Information
We may disclose your information to:
- Service providers such as payment processors, delivery companies, IT and hosting providers (Hostinger), marketing agencies.
- Law enforcement or regulatory bodies if required by law.
- Affiliates or partners in case of business restructuring.
All third parties are required to handle your information securely and only for the purposes we specify.
Cookies and Tracking Technologies
Cookie Name | Purpose | Duration | Type | WooCommerce_cart_hash
| Keeps track of your shopping cart
| Session | Essential
|
|---|---|---|---|
WooCommerce_items_in_cart
| Tracks items in your cart
| Session
| Essential
|
WooCommerce_recently_viewed
| Remembers recently viewed products
| 30 days
| Functional
|
Hostinger_session
| Session management
| Session
| Essential
|
Google Analytics
| Website usage analytics
| 2 years
| Analytics
|
You can manage cookies via your browser settings or through cookie consent options presented on our Website.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers hosted by Hostinger, and regular security audits.
Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the right to:
• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your personal data (subject to legal obligations).
• Object to processing or withdraw consent where applicable.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise these rights, contact us at:
Email: sales@vrindaavogue.com.au
Use of Our Website and Mobile App
By accessing or using our Services, you agree to our Privacy Policy and Terms of Service.
Changes to this Privacy Policy
We may update this policy periodically. Updated versions will be posted on our Website with a revised effective date.
Contact Us
For any questions or concerns regarding privacy, please contact: sales@vrindaavogue.com.au
